Order and Pay

Order from our webshop:

In our webshop riverwoodpetfood.com, you can easily order all Riverwood products online. The products offered on this website are in most cases in stock. The ordering process consists of a few simple steps described below. If you have any problems placing an order, please contact our customer service, we are happy to help. All prices shown on this website include VAT.

Step 1: Shopping cart

By clicking on “order”, the product selected by you will be placed in your personal shopping cart. You then have the choice to order multiple items of this product, to continue shopping or to take the next step.

Step 2: Contact information

In order to order products in our webshop, it is not necessary for you to enter your details. This data is sent to us via a secure connection (you can recognize a secure connection by the lock, and https in the address bar of your browser. We advise you to register as a customer, but it is of course not mandatory. As a registered customer you will benefit of a number of benefits such as: Special promotions, offers and newsletters, Track orders, easy re-ordering of a previous order, etc.

Step 3: Address

For correct delivery, you must also provide a delivery address in addition to your billing address. By default, we assume that this is the same address as the billing address. If different, you can change it by deselecting the check box.

Step 4: Shipping method

On this page you can choose to have the shipment delivered to your home or to pick it up at the service point of your choice.

Step 5: Payment

Make your choice of payment method here.

Step 6: Overview

You will find an overview of the products ordered by you, billing address and delivery address. Check the data once more. If you agree with the information shown, click on “continue”.

Step 7: Payment

The payment for your products is handled by our payment provider Buckaroo, in collaboration with your bank or credit card company.

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